Making a Referral

The West Sussex Integrated Front Door (IFD) Portal

Whether you work in the statutory, private, voluntary or independent sector in West Sussex and provide services for, or come into contact with, children and young people, you have an important role to play in keeping them safe. This includes volunteers who provide support and services to children.

If you are a professional worker with information or concerns about a child you should inform the Integrated Front Door (IFD) during office hours on the numbers below.

All enquiries/referrals for both Social Care and Early Help will come through our single front door referred to as the Integrated Front Door (IFD), this is the only public contact point for Early Help and Children’s Social Care.  The IFD for West Sussex Children Services ensures that all enquiries and referrals are triaged upon receipt and directed to the appropriate service to support with the query, providing a seamless process with children receiving a service proportionate to their needs in a timely way.

This expertise of the team comprises of qualified Early Help specialists, qualified Social Care specialists, qualified managers, Customer Service Centre Agents and social care referral advisors.