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Allegations Against Someone Who Works With Children

Allegations against staff within the children’s workforce in West Sussex

All organisations providing services to children must ensure that those who work or volunteer with children and young people are safe and competent to do so.

Equally, anyone that comes into contact with children or young people in their work has a duty of care to promote and safeguard their wellbeing.

The vast majority of people who work with children and young people act professionally and aim to promote the best outcomes for the children they work with, however at times the behaviour of staff can lead to harm or abuse and give rise to allegations being made against them.

Allegations may be substantiated, unsubstantiated, unfounded, false or malicious and there may be different perceptions of the same alleged incident.

Who is responsible for the allegations against the children’s workforce process in West Sussex?

The Local Authority Designated Officer (LADO) has overall responsibility for the management of allegations of abuse by adults who work with or volunteer with children.

– The LADO provides advice, in the form of consultation and specific guidance, liaising with Children’s Services, the Police and other regulatory bodies such as OFSTED and the Department for Education as needed in order to ensure a consistently fair and thorough process for both adult and child;
– The LADO manages individual cases and monitors the progress of cases for timeliness, thoroughness and fairness.

The role of LADO is set out in Working Together to Safeguard Children 2023 and is governed by the Authorities duties under s.11 of the Children Act 2004. Working Together requires that a Local Safeguarding Children Partnership (LSCP) has a Local Authority Designated Officer (LADO) to be involved in the management and oversight of individual cases, providing advice and guidance to employers and voluntary organisations, liaising with the police and other agencies, and monitoring the progress of cases to ensure that they are dealt with as quickly as possible and consistent with a fair and thorough process.

When is it necessary to contact the LADO?

The Pan Sussex Child Protection and Safeguarding Procedures provides guidance on managing cases of allegations that may indicate that a staff member may not be suitable to work with children in their current position, or in any other capacity.

A ‘staff member’ is a person over the age of 16 years whose work brings them into contact with children in their setting. It applies to all adults whether paid or working in a voluntary capacity (including agency workers) on or off site.

The procedures should be used in ALL cases in which it is alleged that a staff member has;

  • Behaved in a way that has harmed a child or may have harmed a child;
  • Possibly committed a criminal offence against or related to a child;
  • Behaved towards a child or children in a way that indicates he/she would pose a risk of harm to children.
  • Behaved or may have behaved in a way that indicates they may not be suitable to work with children.

Information may also come to light about a staff members conduct outside of the workplace which may indicate a breach of professional conduct or may raise concerns about their suitability to work within the children’s workforce.

It is important that all allegations of abuse and breaches of professional conduct are taken seriously and considered with an open and inquiring mind.

The employer should contact the LADO within one day of the incident happening or the allegation being made. The employer must NOT commence an internal investigation before consulting with the LADO but should gather basic details such as was the employee actually working that day, did they potentially come into contact with the child(ren) and have any other potential witnesses come forward to corroborate or discount the alleged incident?

The LADO will consider the information and whether it meets the threshold for further consultation with Children’s Services and the Police.

What happens when I contact the LADO?

Initially, you will be asked for some basic information to determine the next steps and whether it is felt that the threshold is met for the allegations management process.

The LADO will consider the information and whether it meets the threshold for further consultation with Children’s Services and the Police.

It remains the responsibility of the Police and Children’s Services to investigate allegations of abuse and conduct further assessments before the employer starts to investigate an allegation. Any such investigation without the guidance and advice of the LADO could potentially jeopardise a subsequent criminal investigation.

You may be asked to complete a referral form after your initial consultation with the LADO and this should be returned electronically as soon as possible.

Whilst each setting should have a designated member of staff or child protection lead, ALL staff have a responsibility to report if they believe a member of staff is harming or is behaving in a manner which may potentially cause harm.

The LADO will provide guidance on what to do immediately and in the longer term, depending on the nature of the allegation and involvement of other agencies.

If directed by the LADO to internally investigate an allegation, actions should be conducted in a way that recognises the vulnerability of staff and seeks to protect them as far as possible from mistaken or false allegations, with the support of the settings own Human Resources team, whilst recognising that the need to assess and manage the risk they may pose to a specific child or children needs to main of paramount importance.

West Sussex County Council LADO Contact Details:

Due to the increasing demand on LADO service, we are making a small change to the way we work to ensure we continue an efficient response to enquiries. The dedicated phone number will now automatically go to a voicemail and we ask you leave details of the reason for your call or email us. This enables us to record the contact and complete checks ahead of the consultation.  We will continue to endeavour to get back to you within 1 working day.

The LADOs for West Sussex are Miriam Williams and Donna Tomlinson.
Consultation Contact Number: 0330 222 6450 (Available 09.00 – 17.00)
LADO Service Contact Number: (Available through the Integrated Front Door (IFD) portal) 01403 229900
LADO Service email address:

Would you like an introduction to the allegation management process/role of the LADO?

If you would like an introduction to the allegation management process and role of LADO, please check out our eLearning module, or alternatively contact LADO to discuss bespoke training for your setting/organisation.

  • To complete the eLearning module visit the The Learning Pool and type the course title in the search bar.
  • Contact the LADO on 0330 222 6450 to discuss your training needs.

Supporting documents